by Pharmaguapa | Apr 13, 2017 | General, marketing, Social Media, Twitter
The news is currently awash with a spectacular example of a company failing to have any respect for its customers. When #United decided to have a paying passenger dragged off one its planes to accommodate employees, whom the airline felt had more right to be at work...
by Pharmaguapa | May 4, 2015 | Uncategorized
My first response when I have a customer complaint or question is to go online and direct a tweet to the responsible company with my issue. I have been doing this for quite a few years and it is great to start seeing some real improvement in customer service response...
